CODE OF ETHICS
CODE OF ETHICS
- To perform high-quality repair at a fair price.
- To give the customer a price estimate for work to be performed.
- To use only proven high-quality merchandise.
- To employ the best skilled technicians obtainable.
- To furnish an itemized invoice. Replaced parts may be inspected upon request.
- To have a sense of personal obligation to each individual customer.
- To recommend corrective and maintenance services, explaining to the customer which of these are required to correct existing problems and which are for preventative maintenance.
- To furnish or post copies of any warranties covering parts or services.
- To obtain prior authorization for all work done, in writing, or by other means satisfactory to the customer.
- To follow state regulations.
- To notify the customer if appointments or completion promises cannot be kept.
- To exercise reasonable care for the customer's property while in our possession.
- To maintain a system for fair settlement of customer's concerns
Reviews
We have used Monty's Motors for years. They are honest, and will tell you if you don't need something or if a repair can wait. They are always pleasant, listen to your concerns and don't dumb-down the info if you are a female. And they stand by their work - if something does go awry with a repair, they take care of it immediately. Highly recommend them. Jean W. |
I absolutely love the honesty and automotive skills of Monty's!! They are the best in west for sure! Highly recommended!! Dave L. |
Went above and beyond in providing needed repairs for my truck. Several items done at no charge. Honest, straight forward and quality service. Casey O. |